Terms and Conditions
Complete terms and conditions governing use of BotSpins Casino services and platform.
General Provisions
These Terms and Conditions constitute a binding agreement between users and BotSpins Casino regarding platform access and service utilisation. Registration and continued use signify acceptance of all stated conditions. Users bear responsibility for reviewing terms periodically, as modifications may occur with appropriate notice.
Eligibility Requirements
Account registration requires meeting specific criteria:
- Minimum age of 18 years (or higher where local laws mandate)
- Legal capacity to enter binding agreements
- Residence in jurisdictions permitting online gambling
- Provision of accurate personal information during registration
- Acceptance of identity verification procedures
Account Responsibilities
Registration Accuracy
Users must provide truthful, current information during registration. Supplying false details constitutes grounds for account termination and forfeiture of balances. One account per individual applies strictly; multiple accounts result in closure and fund confiscation.
Security Obligations
Account holders bear responsibility for maintaining login credential confidentiality. Sharing access details with third parties violates these terms. Suspicious activity should be reported immediately to the support team.
| Violation Type | Consequence |
|---|---|
| Multiple Accounts | Account closure, balance forfeit |
| False Information | Termination, fund confiscation |
| Credential Sharing | Account suspension |
| Fraudulent Activity | Permanent ban, legal action |
Financial Terms
Deposits
- Minimum deposit amounts vary by payment method
- Funds must originate from accounts in the player’s name
- Processing times depend on chosen payment channels
- The platform reserves rights to request source of funds documentation
Withdrawals
- Verification completion required before first withdrawal
- Processing times vary: e-wallets (24 hours), cards (1-3 days), bank transfers (2-5 days)
- Maximum withdrawal limits apply based on account status
- Pending withdrawals may be cancelled and returned to casino balance
Currency and Conversion
The platform operates primarily in Euros (€). Transactions in other currencies incur conversion at prevailing rates. Exchange rate differences between deposit and withdrawal remain the player’s responsibility.
Bonus Terms
General Conditions
Promotional offers carry specific requirements outlined in individual promotion details. Standard provisions include:
- Wagering requirements must be completed within validity periods
- Maximum bet restrictions apply during active bonus play
- Game contribution rates vary by category
- Bonus abuse results in offer revocation and potential account closure
Wagering Calculations
Wagering requirements calculate based on bonus amounts unless otherwise specified. Incomplete wagering at expiration results in bonus and associated winnings forfeiture.
Game Rules
Fair Play
All games operate using certified random number generators ensuring unpredictable outcomes. Attempting to manipulate results through technical means violates these terms and applicable laws.
Malfunction Policy
Game malfunctions void all pays and plays from the affected session. The platform investigates reported issues and applies appropriate remedies at its discretion.
Responsible Gambling
Users acknowledge gambling risks and accept responsibility for their activities. The platform provides tools for setting limits and self-exclusion but cannot prevent all problematic behaviour. Professional support resources remain available for those experiencing difficulties.
Privacy and Data
Personal information handling follows established privacy policies. Data collection serves account management, regulatory compliance, and service improvement purposes. Users consent to necessary data processing upon registration.
Limitation of Liability
The platform provides services without guarantees of uninterrupted availability or error-free operation. Liability for technical issues, network problems, or third-party failures remains limited to direct damages where legally permissible.
Dispute Resolution
Complaints should be directed to customer support initially. Unresolved disputes may proceed to alternative dispute resolution services as specified in licensing requirements. Governing law and jurisdiction follow licensing authority provisions.
Modifications
These terms may be amended with reasonable notice provided to registered users. Continued platform use following modifications constitutes acceptance of updated conditions.
Contact
Questions regarding these terms should be directed to: support@botspins.org